My Google Cloud / Gemini API account appears to have been compromised and used fraudulently.
I discovered unauthorized usage that resulted in charges of approximately $8,341.99 within a day. Prior to this incident, my account usage was normal and extremely low.
As soon as I noticed the activity, I:
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Secured the account
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Changed passwords
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Revoked API keys/access
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Contacted Google support multiple times
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Submitted billing/support requests
It has now been almost a month, and I still have not received a meaningful resolution or follow-up regarding the fraudulent charges. My account is at risk of closure even though this activity was unauthorized.
I am requesting:
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An escalation to the billing/fraud team
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A review of the unauthorized API usage
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Temporary protection from account suspension while the investigation is ongoing
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Guidance on any additional documentation needed
The sudden jump from normal usage to thousands of dollars strongly indicates account compromise or abuse.
If any Google staff or community moderators can help escalate this case, I would greatly appreciate it.
Thank you.