URGENT: ₹91K Unauthorized Gemini API Charges – No Support Response Since May 19 (Case #71098566)

Gemini API
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1

Hi everyone,

We are facing a critical issue with our Google Cloud project involving unauthorized Gemini API charges totaling ₹91,469.61 (₹24,389 on May 4 and ₹67,838 on May 11, 2026).

Key points:

  • We did NOT enable or use the Gemini API in any of our applications or services
  • Audit logs show ZERO requests to generativelanguage.googleapiscom on the affected dates
  • The API key appears to have been auto-generated via AI Studio and later compromised
  • We immediately deleted the key and disabled the API after receiving the alert

We have an active support case (#71098566), but there has been NO response since May 19, despite multiple follow-ups.

This is concerning as the invoice cycle is approaching, and the disputed amount may be auto-charged before the issue is resolved.

Has anyone experienced a similar issue, or can advise on how to escalate this further within Google Cloud?

Any help or guidance would be greatly appreciated.

Thank you.

2

Hi @mustan_lokhand,

I saw your response on a similar Gemini API billing issue where you asked to DM you, but I’m unable to send a direct message here.

I’m facing a similar problem with unauthorized Gemini API charges, so sharing the details here:

  • Case ID: 71098566

  • Project ID: iot-akvo

Would really appreciate any help or guidance you can provide.

Thanks!