Failed to convert file

[Nikita_Zubko]

Can you help me with this problem? I can’t upload words, pdf,xlsx files on safari.

[afirstenberg]

Welcome to the forum!

First thing to double-check is to make sure you have space on Google Drive to store the file you’re trying to use.

[Nikita_Zubko]

Yes, there are a lot of free space ,in Chrome I don’t have problems with files. It starts only in safari. I tried to delete all cache and cookies and plugins in safari and it doesn’t help me(

[OrangiaNebula]

Welcome to the forum.

Safari handles these files in AI Studio (well, for .pdf if it is not over 300 pages).

To troubleshoot as a Safari specific problem, I guess following the Apple Support pages on troubleshooting Safari will likely help.