Escalation Request: 403 PERMISSION_DENIED on a newly created project

Gemini API
1

Hi Google AI Community Team,

I am encountering a persistent “403 PERMISSION_DENIED” error with the message: “Your project has been denied access. Please contact support.”

This happens when I try to test/connect to the ‘gemini-3.5-flash’ model via the API endpoint.

I initially leaked my old API key accidentally in a private development log/chat, which I believe triggered an automated security block. To fix this, I deleted the old key and created a completely brand-new project with a fresh API key. However, the 403 restriction seems to have inherited or flagged my entire account, as even the new project is blocked immediately.

Here are my project details:

- Project ID: sapient-pen-496503-s8

- Error Message: 403 - [{‘error’: {‘code’: 403, ‘message’: ‘Your project has been denied access. Please contact support.’, ‘status’: ‘PERMISSION_DENIED’}}]

Could a community manager or compliance team member please look into this and clear the false-positive automated risk flag on my account/new project so I can resume my API integration?

Thank you so much for your time and help!

2

Sorry to hear about this. We’re treating this as a potential bug in Gemini API. Could you please enter the details of projects receiving unexpected 403 errors into this form?

3

Thank you for your reply, Jon. I have submitted the form with my project number and referenced this post. Looking forward to your team’s investigation.