BUG: Incorrect multi-day quota lockout on AI Pro plan (Expected 5-hour refresh)

Is anyone else running into a massive quota lockout on the AI Pro plan? My quota is supposed to reset every 5 hours, but I just got hit with a 4-day cooldown out of nowhere. “Your plan’s baseline quota will refresh on 3/4/2026, 1:36:20 AM. You can upgrade to the Google AI Ultra plan to receive the highest rate limits.” Are there any known workarounds for this, or is the team already tracking it for a patch?

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This is the talk of the town here on the forum as you will see tons of posts about the 5-hour reset window not being honored.

The issue is, the Google Team hasn’t said much about on this forum, except that they are aware of it. Very disappointing. When it comes to customer support, usually Google is very good at it but for whatever reason, with AG, they are not up to it.

Hello,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this has caused. We have escalated the issue to our internal teams for a thorough investigation. Please follow the main thread for the updates.

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