Why do I keep getting 503 errors? And why am I still being charged for API calls even when a 503 error occurs?
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The service has been unreliable and unsuitable for business use. I was evaluating Google AI as a fallback option for our benchmarking workflow, and out of only 20 test requests, around 40% failed with 503 errors. The same requests work on other models through vLLM or SGLang in under 5 seconds.
I tested multiple models in the Gemini API Console and AI Studio and encountered the same issue. I have also opened two separate support incidents.
Because of the repeated failures, I was requesting a full refund of all credits and usage charges. The current level of reliability is not acceptable for our business, and we are moving away not consider the platform.