Unable to upload images after latest Builder update (stuck on loading)

Hi everyone,

I’m currently facing an issue in Google AI Studio after the latest major Builder update.

Whenever I try to upload an image, it just keeps loading indefinitely and never completes the upload. The progress indicator keeps spinning, but the image never finishes uploading.

I’ve already tried waiting 30–60 minutes multiple times, but it still doesn’t work. The problem started right after the recent Builder update.

Has anyone else experienced this issue?
Is there any known fix or workaround?

Thanks in advance!

If you even get it to upload it will get stuck in thinking forever with no return.

yes I noticed that too, loading and thinking take long or even nonstop loading, sometime i get scared for i not to destroy my current workflow, and before nothing like this usually happen.

Hi

i am trying to reproduce the issue with uploading files, are you seeing this for all file types ? Could you share more details around what was the file format and if possible what was the file size ?

All files, whether I upload from iphone / iPad as an image, or from pc as a text file. Whether it’s in the chat window or into the file directory. It hangs on thinking, and if you refresh after uploading to file Directory it vanishes.

Thank you for the info, we are looking into this. Will keep you posted!

My problem is with all types of files as well, although I work much more with uploading images.

Has there been any update regarding this issue?

This issue should be resolved, If you are still experiencing please reach out to us

I’m still having this issue. I’m using an iPad Pro, and it just hangs at uploading - whether I try uploading from Photos, taking a picture with the camera or selecting Google Drive

@Andrew_Lacoudre , a quick follow up, do you experience it on all devices (web and mobile ) or is this something you only encounter on an ipad ?

Thanks @Mustan_lokhand. At the moment I’m working on Google AI Studio on just my iPad - I’m using Safari browser if that helps. I haven’t tested on my phone.

Thank you for the context