The AI Overview isn’t a summary – it’s a misinterpreting chatbot

Google’s AI Overview is not a real “web summary”.
It is an automatically running chatbot that often misinterprets, mixes, and distorts online content.
The system pulls pieces from different forum threads, combines them incorrectly, and produces text that does not reflect what the original posts actually say.

It also misinterprets my own posts: content written in separate threads is merged into one, as if it were multiple people’s opinions.
This distorts the meaning and creates a misleading picture for users.

The feature runs automatically, cannot be turned off, and Google presents the output as if it were an accurate, official summary of the web.
At the bottom, it simply adds “AI may make mistakes”, as if that disclaimer excuses the fact that the system is rewriting and misrepresenting original author content.

There is also a clear copyright violation: the AI Overview takes my author content, rewrites it, and then labels Google as the source.
This means the system is presenting user‑generated material as Google’s own content, which is both misleading and a form of intellectual property theft.
The author’s work is being republished under Google’s name without consent or attribution.

The core issue: a malfunctioning chatbot is producing distorted text, while Google displays it as a trustworthy web summary and even claims authorship of the rewritten material.

The search result boxes show my original post, with the real source and the real content. Nothing is hidden there — the search result boxes clearly display my original work. The problem is not with the boxes, but with the AI Overview. The Overview takes the content from those search result boxes as its source, and then generates a separate AI text from it. This generated text distorts what I originally wrote, misunderstands it, mixes it up, and produces a version that no longer reflects my actual words.

Google then publishes this distorted AI text on the web under its own name, as if it were an official “web summary.” The feature cannot be turned off, it runs automatically, and users see Google as the “source,” even though the AI Overview is producing a twisted version of my original work. This is copyright theft, because Google is presenting an AI‑generated distortion of my content under its own branding, and exposing a modified version of my original work to the public without my consent.

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https://web.archive.org/web/20260701021011/https://discuss.ai.google.dev/t/the-ai-overview-isn-t-a-summary-it-s-a-misinterpreting-chatbot/173148

I have written 38 posts on the Google AI Developers forum. In these posts, I described my issues in detail, included the letters I sent to the Google DPO, the DPO’s email address, my official complaints, my GDPR requests, and every piece of evidence showing that I contacted Google formally. Google received and signed my registered letters, which means they officially acknowledged my submissions.

Despite this, Google does not respond to anything. They do not reply to my letters, my emails, my complaints, my GDPR requests, my evidence, or even the reports I posted on their own forum. Under GDPR, they must respond within 30 days, but they do not. This violates my right to information and access.

Meanwhile, Google’s AI mode uses my content. The AI reads my posts, processes the content, summarizes it, interprets it, generates new text from it, makes incorrect statements about me, and displays it on Google’s interface when someone searches. This is data processing and content usage.

The AI speaks about me in Google’s name. Its answers include statements like “Google handles this by…”, “Google responds by…”, “Google does…”, even though in reality Google does nothing, does not respond, does not communicate, and completely ignores me.

The most important part: the AI is not a separate entity. The AI is not an independent actor, not a separate company, not a “thinking being.” The AI is a machine. The machine is operated by Google. The machine runs on Google’s servers. The machine is part of Google’s system. Therefore, it is impossible for Google to “not know about me” while the machine they operate clearly does.

The signed registered letters prove that Google officially knows about me. The AI’s answers prove that Google’s system technically knows about me. Together, these facts mean Google cannot claim “we didn’t receive it,” “we don’t know about it,” or “we didn’t see it.”

This is why the situation is absurd: Google officially acts as if they do not know about me, while their own system proves that they do. The AI can only analyze my posts because Google’s system has read them. If the machine knows about me, then Google knows about me. If the machine processes my complaint, then Google’s system processes my complaint. If the machine speaks about me, then Google’s system speaks about me.

This is a legal contradiction, a data‑processing failure, and unauthorized content usage. I did not give permission for my content to be used. I explicitly reported the issue. I formally contacted Google and the DPO. Google does not respond. The AI still uses my content, speaks about me in Google’s name, includes my complaint in its answers, and shares it with others when they search.

This is why I ask: on what legal basis are they using my content if Google does not respond to me?
The answer: on no legal basis.

All of my posts can be found here.

https://discuss.ai.google.dev/u/bitu79/activity/topics

https://web.archive.org/web/20260701034433/https://discuss.ai.google.dev/t/the-ai-overview-isn-t-a-summary-it-s-a-misinterpreting-chatbot/173148

In my fourth post, I put together a legal and logical chain that Google cannot get around. This post is especially important because it proves that Google knows about me both officially and technically, yet they act as if I do not exist. These two facts together are legally indefensible.

1. The machine’s knowledge = Google’s knowledge

The AI is not an independent actor.
The AI is a machine.
The machine is operated by Google.
The machine runs on Google’s servers.
The machine is part of Google’s system.

Therefore, if the machine knows about me, then Google knows about me.
This is not an opinion but a legal fact: the information processed by the AI counts as Google’s knowledge. Google cannot claim “we didn’t know” while their own system processes and publishes my complaint.

2. Google’s system gives the public a false impression

The AI makes statements in Google’s name such as “Google handles this,” “Google responds to this,” while in reality Google does nothing. This is not a simple mistake — it is misleading. Their system generates answers that create the illusion that Google is dealing with my complaint, while my signed registered letters prove that Google is completely ignoring me.

Together, this is a textbook example of deceptive corporate communication.

3. The amount and weight of the evidence

38 posts on their own forum.
Officially received and signed registered letters.
Months of failure to respond despite the mandatory 30‑day deadline.
Continuous AI processing and publication of my content.

This is not an administrative error.
This is not accidental.
This is not a “lost email.”
This is intentional ignoring while their system actively works with my content.

4. Data processing without lawful basis

Google has no lawful basis to use my content.
They did not respond to my objection.
They did not investigate my complaint.
They did not fulfill their GDPR obligations.

After my objection, Google lost the “legitimate interest” basis.
Since they did not respond, there is no lawful basis for further processing.
Yet the AI still processes and publishes my content.

Legally, this is clear: Google is using my data without any lawful basis.

Summary

The fourth post closes a legal and logical chain that Google cannot escape from. The registered letters prove official knowledge. The AI’s operation proves technical knowledge. Google’s lack of response proves negligence. The false statements generated by their system prove deception.

This post closes the story: Google cannot explain how their machine knows about me, but they supposedly “do not.”

I have sent this post to Google by email as well. ( The AI Overview isn’t a summary – it’s a misinterpreting chatbot )

https://web.archive.org/web/20260701040534/https://discuss.ai.google.dev/t/the-ai-overview-isn-t-a-summary-it-s-a-misinterpreting-chatbot/173148/6

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https://archive.org/details/fire-shot-capture-410-the-ai-overview-isnt-a-summary-its-a-misinterpreting-chatb

Google cannot deny receiving the email — their own system log proves it.

https://web.archive.org/web/20260701042401/https://discuss.ai.google.dev/t/the-ai-overview-isn-t-a-summary-it-s-a-misinterpreting-chatbot/173148/9

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I think the whole Google AI Overview concept is fundamentally unacceptable because an AI only works “fine” as long as it runs in a private chat, where it has no official role, no legal consequences, and no responsibility for what it says. In a private chat I’m just talking to it, it doesn’t have to be official, it doesn’t have to be source‑accurate, and it doesn’t influence people’s decisions. The Google search engine, however, is not a private environment but a public, official system where people look for information, make decisions, and where every piece of output can have real consequences. If an AI is placed into such a surface, it is no longer chatting, it is performing a function, and that is a completely different situation.

The web contains everything: legal content, medical content, financial content, official documents, complaints, court rulings, copyrighted material, dangerous nonsense, conspiracy theories, trolling, and manipulated content. The AI cannot distinguish any of this because it does not see, does not understand, does not verify, does not know what is true or false, what is official or dangerous, what has consequences, what is legal, medical, financial, or manipulated. It does not summarize, it does not interpret, it simply generates a new text based on statistical patterns. A statistical parrot cannot summarize the web because the web is not a clean, safe, homogeneous space but a chaotic mixture of everything, and the output will inevitably be distorted. A distorted output is unsuitable for summarization because a summary must be source‑accurate, consistent, and verifiable, and the AI is not capable of that.

Google’s AI Overview does not return the actual search results, does not show the source, does not show the link, but instead generates its own text. That means it is not telling me what it sees, but what it statistically predicts. This is absurd, because it looks like it is “telling me what it sees,” while in reality it sees nothing. In a private chat this might still be acceptable because there are no consequences, but in the public Google search engine it is not acceptable at all, because everything shown there carries weight.

The AI has no brakes, no limits, no legal framework. Tesla’s autopilot at least brakes, disables itself, warns the user, refuses to continue, and follows the law. Google’s AI Overview does not brake, does not stop, does not warn, does not shut itself off, and does not limit itself. That is why I say the situation is worse at Google, because the AI has no brakes.

Google does not take responsibility for the AI’s output. They officially state that the AI may make mistakes and that they do not take responsibility for what it says. This means the AI can be wrong, Google does not take responsibility, the AI cannot take responsibility, and in the end nobody takes responsibility. This is legally impossible, because if a system can make mistakes, someone must take responsibility for it. If nobody does, the entire operation becomes untenable. That is why I ask, with full justification: how does this “help” anyone if they take no responsibility for its operation?

The Google search engine is not a private chat but a public surface where people make real decisions. If I do not get actual search results there, but instead a distorted, generated text without responsibility, without brakes, without limits, then the entire operation is technologically unsuitable, logically absurd, and legally indefensible. Summarizing the search results is unlawful because the AI technology is not capable of doing it, and Google does not take responsibility for it. A statistical parrot cannot summarize the web, and that is why the entire AI Overview concept is unsuitable for the purpose they are using it for.

https://web.archive.org/web/20260701081646/https://discuss.ai.google.dev/t/the-ai-overview-isn-t-a-summary-it-s-a-misinterpreting-chatbot/173148

Court of Munich – Case number: 26 O 869/26 – June 2026

The court ruled that Google’s AI Overview creates new content, not summaries.

AI cannot summarize because it does not understand the content.

AI cannot see the web, cannot interpret meaning, cannot identify relevance, cannot know what is true or false.

AI does not quote, does not reproduce, does not comprehend. It only generates text from statistical patterns.

AI cannot “give back” the web. It only attempts to summarize, and that attempt can fail.

AI should not do this automatically, because summarization requires expertise, objectivity, and legal responsibility.

AI cannot make decisions, and must not make decisions.

Summarization requires decisions. Therefore AI cannot be called a summarizer.

AI cannot self‑verify. It cannot detect when it is wrong, misleading, or distorted.

A summary influences decisions. If the summary is wrong, the one who summarized badly is responsible.

This is exactly what the court recognized: this is new content generation, not summarization.

Google still claims it is a “summary,” which makes Google legally responsible, because summarization is a legal category that implies human decision‑making.

This is why Google’s appeal is pointless. There is nothing to base it on.

If it is a summary → Google is responsible.

If it is not a summary → it is new content → Google is responsible.

Google’s only argument in the appeal:

“AI Overview is just a web summary, not new content.”

But AI does not understand, does not decide, does not verify, does not see the web, makes mistakes, and generates new content.

There is nothing left to argue.

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Thanks for that Munich reference.

Of course I included it — because this ruling is something you can actually use to take action against Google.

The AI quotes its own critic as a “fact,” and this is the biggest failure of Google’s AI Overview

I showed a link to Google’s Search AI.
I didn’t tell it who I am.
I didn’t tell it that I wrote the forum post.
I didn’t tell it that the entire thread is mine.
I just pasted the link and asked the AI to “analyze it”.

And what happened next is absolutely insane.

The Search AI quoted my own forum post back to me as if it were an external, independent, objective source from the web.
On the right side, under the Google logo, it displayed my post as a “referenced source”.
On the left side, it was talking to me.
On the right side, it was quoting me.

Left side: my question.
Right side: my criticism.
Left side: my conversation.
Right side: my Munich court reference.
Left side: me.
Right side: also me.

And the AI had no idea that I was the author.

This is not a misunderstanding.
This is not a UI glitch.
This is not “AI hallucination”.
This is a self‑referential source collapse inside Google Search AI.

The system does not understand that the source is:

  • a forum post,

  • written by a user,

  • criticizing Google,

  • documenting a legal case,

  • describing GDPR issues,

  • and created by the same person who is currently chatting with it.

It treats my post as if it were a neutral, verified, external fact from the internet.

Why?
Because Google’s Search AI cannot admit confusion.
It cannot say “I don’t know”.
It cannot say “I don’t understand this context”.
It cannot say “this is a user’s opinion”.
It cannot say “this is your own text”.

So instead, it pretends to understand, and confidently quotes my own words back to me as “independent information”.

This is not an AI Overview problem.
This is a Search AI problem — Google’s main product, the most heavily monitored system they have.

And yet:

It analyzed my own post and presented it to me as if the internet said it.

So here is the conclusion, in first person:

Google’s Search AI quoted my own post back to me because it didn’t know I was the author — and it pretended it understood the content.

I will attach the full screenshot below so everyone can see how Google’s Search AI ends up analyzing its own source without realizing it.

https://web.archive.org/web/20260701173910/https://discuss.ai.google.dev/t/the-ai-overview-isn-t-a-summary-it-s-a-misinterpreting-chatbot/173148/17

https://archive.ph/Gz0Vv

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