Request for Quota Reset: Affected by "Token Accounting" Bug

Hello Support Team / Community Managers,

I am writing to request a manual reset of my usage quota for my account.

I’ve been experiencing issues where my conversations were reaching the maximum token limit much earlier than expected. After reviewing the latest changelog (see attached image), I noticed a fix for:

“Fixed a bug in token accounting that could cause conversations to prematurely reach the maximum token limit.”

Since this bug directly impacted my usage by incorrectly consuming my token allowance, I haven’t been able to use the service as intended. Now that the fix has been deployed, I would appreciate it if my quota could be refreshed so I can continue my work without waiting for the next natural reset cycle.

Thank you for your help and for getting this fix out!

Best regards,

Hi @amont

Thank you for bringing these concerns to our attention. Please be assured that I have shared your feedback with our internal team for further review.

Thanks!

@Shivam_Singh2 Can you please reset my users quota? I’m sure I’m hitting the quota bug with tokens. Also, this is my current quota refresh, 5 days ans 20 hours!!!

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