My customer is getting a error message when she try to animate image

My customer is trying to animate

her image and is getting an error

message that reads: video

generation failed: No video

URI returned from the API

I need help quick please. Thanks

Hi @Jay-Jill_Cosmetics
Welcome to the Google AI Forum!!

Thank you for reaching out!
If you can share an example with steps to reproduce the issue. This will help us better understand and analyze the problem so we can provide you with a more accurate and helpful response.