I’ve created 2 billing statements and paid Google Cloud 3 times, but I still can’t use AI Studio: 429 Your prepayment credits are depleted. Please go to AI Studio at https://ai.studio/projects to manage your project and billing.
I have two billing accounts in my Google account, but AI Studio doesn’t recognize them, even though I’ve made three payments (10$ each). AI Studio keeps showing the error “No prepayment method set up for this billing account
Prepay is required for this billing account.” It asks me to SET UP PREPAY. When I click on it, I’m redirected to Google Cloud to create a billing account and deposit another 10$, a continuous loop, but I still end up paying and can’t use the service.
It might be an AI Studio error; I’ve had multiple accounts affected, and no one is resolving the issue. They generally don’t care about us. I’ve switched to GPT chat to use.
Hi @Akash_MP - It seems you are paying your in your postpay payment account, rather than the prepay gemini api payment account. I am having our team look into status of the prepay account creation for you. Will follow up shortly!
Would it be possible to try again setting up a prepay account? When doing this, use the flow to create a prepay account via AI Studio and not Cloud Console.