I keep getting 429 rate limit error even though I have a billing account tied to my account

Support has been useless and keeps asking me to fill out their form to request for an increase. I only generate about 10 videos or so before I get hit with the limit. I have my account tied to a billing account already but it looks like I’m still on the free plan. What am I supposed to do?

Hi @xworld,

Welcome to the forum,

I understand this is frustrating. To help us investigate the issue, could please share a screenshot of your usage details from this page: https://ai.dev/usage?tab=rate-limit page? Also have you’ve reviewed your current usage using the link provided in the error message?

Thank you!

here is the screenshot from yesterday. I should not be capped at only 10 videos! this is already tied to my billing account.

It is not fixed. I am getting rate limited again.

Hi @xworld,

This is intended behavior. The ratelimit for veo-3.0-fast-generate under the Tier 1 is 10 requests daily. If you require more, you’ll need to upgrade to next tier!

Thank you!

@chunduriv I have already requested to be on the next tier. Please promote me to the highest tier. I am willing to pay for my usage, I keep getting rate limited.

Hi @xworld,

If you have already requested higher rate limits, the concerned team will review and process your request.

Thank you!