I see the same issue at the moment:
Trajectory ID: 993aed44-be3c-40a6-
Error: HTTP 503 Service Unavailable
Sherlog:
TraceID: 0x97a13bb25a
Headers: {“Alt-Svc”:[“h3=“:443”; ma=2592000,h3-29=“:443”; ma=2592000”],“Content-Length”:[“526”],“Content-Type”:[“text/event-stream”],“Date”:[“Wed, 18 Mar 2026 08:52:55 GMT”],“Server”:[“ESF”],“Server-Timing”:[“gfet4t7; dur=224”],“Vary”:[“Origin”,“X-Origin”,“Referer”],“X-Cloudaicompanion-Trace-Id”:[“97a13bb25a92dceb”],“X-Content-Type-Options”:[“nosniff”],“X-Frame-Options”:[“SAMEORIGIN”],“X-Xss-Protection”:[“0”]}
I have the exact same problem. Even after a month, customer service couldn’t solve it. Actually, most AI Ultra users are experiencing this. The only workaround I found that definitely works is unsubscribing from AI Ultra and Pro. I hope this helps.