Help please google ai studio team

Subject: URGENT – App Suspended for Abuse – Request for Project Recovery

Hello Google AI Studio Support Team,

My name is Julio Minatto, and I am contacting you regarding the unexpected suspension of my application on Google AI Studio.

Project name: Quiz de prisão americana
Account email: [j…3@gmail.com

I spent an entire day developing this project, carefully building and customizing a fitness quiz website, including its design, images, questions, interactive features, and sales page.

Just as I was finishing the website, my application was suddenly suspended with the following message:

“App suspended for abuse. This app was suspended for violations of our policies.”

I did not receive any prior warning or a clear explanation of which policy was allegedly violated.

The project is a legitimate fitness website promoting a 45-day bodyweight training program inspired by prison-style calisthenics. It does not promote illegal activities or harmful behavior.

My biggest concern is that I have completely lost access to my work. I cannot open the editor, access the source code, or download my project files.

I urgently request:

  1. A manual review of the suspension.

  2. Clarification of the specific policy violation.

  3. Restoration of access to my application, if possible.

  4. At minimum, an opportunity to download my complete source code, images, assets, and project files.

  5. Preservation of my project data while this issue is being investigated.

I have invested significant time and effort into developing this website, and losing all my work without any possibility of recovering the files would be extremely frustrating.

Even if the suspension cannot be reversed, I kindly ask that you provide a way for me to recover my own project files.

I can provide the project URL, project ID, and screenshots privately if needed.

Thank you for your attention. I sincerely hope your team can help me recover my work.

Best regards,
Julio Minatto

Hello @SADZ_fps ,

DM’ed you for details.

Hello Pooja,

Thank you for your help!

You mentioned that you sent me a DM, but unfortunately, I cannot find your private message in my forum inbox.

Could you please resend it or let me know where I can access it?

I have my AI Studio App ID ready and would really appreciate your assistance in recovering my suspended project.

Thank you!