Help in getting rate limit increase

Gemini API
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1

I currently hold a paid subscription under my personal email address, rather than this institute-managed account. A month ago I submitted a request to have the plan rate limit increase but have not yet received a response.

This limitation is now affecting my research productivity, so I would greatly appreciate an update on the status of my request or guidance on the quickest way to resolve the account constraints.

Thank you for your help.

1 Like
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Hey @Ron_Yosef — totally understand how frustrating this must be, especially when it’s starting to impact your research.

If it’s been a month without a response, I’d recommend the following steps to help move things along:

  1. Submit a follow-up request through the Google Cloud Support Center — sometimes a gentle nudge helps escalate the ticket.
  2. If you’re on a paid plan, you should have access to priority support — make sure you’re logged in with the correct billing account when submitting.
  3. Consider reaching out via the Gemini API support contact or the Google Cloud Billing team directly — they can often clarify account-specific constraints faster.
  4. If your research is affiliated with an institution, you might also explore whether they can sponsor or transfer the quota to an institutional account for better scalability.

Hope this gets resolved quickly — your work shouldn’t be bottlenecked by account limits. Let us know if you need help drafting a support message or navigating the console!

Thanks for reaching us!

5

Still couldn’t reach someone to help me.
I’ve already contacted the sales team, who referred me to the billing team—only to be referred back to sales—so I’m feeling a bit stuck and would appreciate your help in resolving this.

7

Hi @Ron_Yosef
Sorry for the inconvenience. Are you in which paid tier currently ? Please check this out Rate limits  |  Gemini API  |  Google AI for Developers
If you meet qualification criteria that is generally sufficient for approval. Could you check and let me know
Thank you