Hello,
I am requesting help with a Gemini Developer API backend access issue.
Project name: Gemini Project 3
The Gemini API is enabled and the API key is valid. The following request succeeds:
GET /v1beta/models
This returns the available model list, confirming that the key and project are recognized.
However, every GenerateContent request fails with:
403 PERMISSION_DENIED
Your project has been denied access. Please contact support.
The failed GenerateContent request also appears in Google Cloud Metrics, showing that the request reached Google.
I created a completely new Google Cloud project and a fresh API key under the same Google account, but the same 403 error continued. This suggests a possible account-level or backend access flag rather than a code or API key problem.
I previously contacted Google Cloud Support through the Account Suspensions form. They confirmed that my Google Cloud account is not suspended and that this issue concerns Gemini API backend service errors, then closed the case.
Previous Google Cloud case number: 73515615
Please advise how this can be escalated for manual review by the Gemini API team.
Country of use: Czech Republic and Italy
I will not post any API key or sensitive credentials.