I’m developing a pre-sales chatbot where the goal is to create sales plans based on predefined answers from a short form filled out by users. The idea is to use some knowledge bases in CSV and others in JSON so that the agent can match user responses with the knowledge base and recommend the best campaign. I’m currently learning to work more with AI; I created a simple chatbot, but I don’t understand how to pass these instructions to it using Python. I’m using Gemini Gems as a guide, where it’s possible to set the configurations; I’d like to do the same in Python. If anyone can help me, I would be grateful.