Subject: [URGENT] Pro Account Locked for 100+ Hours – 5-Hour Refresh Not Triggering
Account Details:
Account Type: Google AI Pro (via Family/Invite)
Status Shown in IDE: Pro
IDE Version: Antigravity v1.20.5
Current Lockout Duration: [Insert number of hours shown on your screen]
Issue Description:
My account is correctly identified as “Pro” within the Agent Manager; however, the 5-hour rolling refresh cycle is not being honored. Instead, I have been placed on a multi-day “Weekly Baseline” lockout typically reserved for Free Tier users.
Technical Observations:
My usage was within the standard burst limits, but the reset timer jumped to 4+ days immediately.
I have verified that I am using a Personal workspace and not a shared Team/Enterprise pool.
Age verification is complete on my Google Account, but the Pro-tier refresh logic is still inactive.
Requested Action:
Please perform a Manual Quota Reconciliation for my Account ID to restore the 5-hour “Sprint” refresh cycle and clear the current multi-day lockout.