Hello Antigravity Team,
I am writing to request urgent support regarding a persistent authentication issue with Antigravity IDE. My Google account is an active paid Google One subscriber, but I am completely blocked from logging in.
1. Problem Description
Whenever I attempt to sign in to the Antigravity desktop app, I am stuck in an infinite verification loop showing the following message:
“Further action is required to use Antigravity IDE. Please verify your account, then sign in again to continue.”
Please note that I have already completed phone number verification, adult identity verification, and Passkey setups on this Google account. I even have the confirmation screen showing identity verification is complete. However, Antigravity IDE continues to trigger an infinite loading/verification loop.
I contacted Google One Customer Support, and they confirmed that my account status, payment/subscription, identity, and age verification are all active and normal. They advised me to reach out directly to the Antigravity engineering team.
2. Workarounds Attempted (All Failed)
We have tried multiple troubleshooting steps to bypass or resolve this issue, none of which worked:
main.jsCore File Modification:- Located the application source file (
main.jsin resources/app) and manually edited the code. - Inserted
BigInt.prototype.toJSON = function() { return this.toString(); };at the very top line ofmain.jsto prevent JSON serialization crash/freeze during login state parsing.
- Located the application source file (
- Account Security & Verification:
- Registered and verified Passkeys on both PC and mobile devices.
- Cleared connected app permissions in Google Account Settings (
myaccount.google.com/connections) and attempted a fresh re-authentication.
- Browser Isolation:
- Attempted sign-in using clean Chrome browser profiles with cleared cache and cookies.
- Gemini CLI Session Force-Sync:
- Installed
gemini-clivia npm and attempted authentication. - Switched to Gemini API Key authentication (
gemini-api-key), successfully authenticated the CLI, changed models togemini-3.1-flash-lite, and submitted session sync prompts (I want to use Antigravity with this account.). - Even though the CLI acknowledged the Antigravity installation and synced successfully, the desktop app STILL prompts the same “Further action is required” loop upon launch.
- Installed
3. Request
Since all local file modifications, troubleshooting steps, and CLI session syncs have failed, it appears my account is stuck in a backend flag on the Antigravity server.
Could you please review my account status and reset/unblock the verification flag on the backend?
(Note: Please reach out to me via DM or private message if you need my specific account email address for verification.)
Thank you for your assistance.