I used to send videos to transcription on flash 2.5, and now I can’t use because of a 13 code error. I don’t know what is about and how to fix it. I used to upload videos and send the commands, it used to work better.
Hi @Jessica_Reis,
Welcome to the Forum,
Thank you for bringing this to our attention. Could you please specify if you are encountering these issues with the Gemini App or AI Studio? If it’s the Gemini App, kindly report the issue directly within the app. If you are observing issues with AI Studio, please provide additional details regarding the error to assist us in debugging the problem.
Hi Chunduriv, thank you for your answer. The problem is in the Gemini app (smartphone and site). I don’t have a support channel from them; can you please help me with this information?
Hi @Jessica_Reis,
Please submit your feedback by navigating to the Gemini App, select “Settings & Help” and then “Send Feedback.”
Thank you!