"Your project has been denied access. Please contact support

Last April I created a new Wrokspace account with my domain viewsset..com. Everything works fine except I am no able to use Gemini API keys created in AiStudio.

Every new key is tagged as “Unavailable” and when trying to use them I get:

{
“error”: {
“code”: 403,
“message”: “Your project has been denied access. Please contact support.”,
“status”: “PERMISSION_DENIED”
}
}

I own workspace account in a different Workspace domain and I never had any problems with my free AIStudio API Keys.

Please Help

Hello @Pablo_Rodriguez1 ,
This is very likely caused by an issue which is currently only visible in Google Cloud console. We’re working to move visibility of this into AI Studio. To resolve this:

  • Open the Cloud console & select your project
  • You should see a banner which explains the issue / may allow you to appeal

Thans for your kind response. Unfortunately the link you provided for Cloud Console asks for a Google SSO login, I tried my usual GCP console but no banner is shown as seen in this screenshot.

Hi Pablo,

Apologies for the incorrect link. Please make 100% sure you’re looking at the correct project. In Cloud Console, you should open the project listed under the Project column for your failing keys in the AI Studio > API Keys page

Thank you, but as I showed in the previous screenshot, no banner is displayed. Actually, all my api keys, in any project, are rejected.

this seems to be pretty widespread… any news for google on addressing this? ive an older workspace account that seems to work just fine. then in a newer workspace account, any key i create gets this error - what’s up?