HI Team - This is wrt support case 719453…
We have placed a request for a tier upgrade as our usage has already started increasing. Last month itself our bill was more than $400 but the amount of API failures are huge. Moreover, despite our usage increasing, our account was in-fact downgraded without any clear reasons. Kindly look into this asap so that we can connect this account to our production environment. Our expected monthly usage is going to be upwards of $1000/month.
Looking for your urgent reply.