# Urgent Quota Lockout on New Account

**URL:** <https://discuss.ai.google.dev/t/urgent-quota-lockout-on-new-account/191839>\
**Category:** Google Antigravity\
**Tags:** bug\
**Created:** [October 23, 2026, 11:55am UTC](https://discuss.ai.google.dev/t/urgent-quota-lockout-on-new-account/191839 "2026-10-23T11:55:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Deus\_Wali](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/deus_wali/32/150224_2.png) [@Deus\_Wali](https://discuss.ai.google.dev/u/Deus_Wali)\
**Post date:** [October 23, 2026, 11:55am UTC](https://discuss.ai.google.dev/t/urgent-quota-lockout-on-new-account/191839/1 "2026-10-23T11:55:58Z")

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Hello Antigravity Support,

I am a Google AI Pro subscriber experiencing a persistent quota lockout in the Antigravity IDE: it’s showing Starter Quota instead of the AI Pro plan quota. The lockout shows a 7-day wait instead of the expected 5-hour refresh.

**Attachement of the issue:**

 ![antigravity quota lockout 1](https://d3qe71uytubmmx.cloudfront.net/original/3X/a/3/a3053069006d93668389f9d3f2e216a40f450e16.png)

**Account details:**

- Plan: Google AI Pro (active)
- Account age: less than 5 days
- Country: France
- IDE version: [2.5.5
- OS: macOS 26.6.2 (25G83)

**Troubleshooting already attempted:**

- Cleared all local cache (Cache, GPUCache, Session Storage, Local Storage)
- Cleared IDE-specific paths (~/.antigravity, ~/.gemini/antigravity, HTTPStorages)
- Revoked Antigravity access via Google Security → Third-party access, re-authenticated
- Ran “Antigravity: Reset onboarding” via Command Palette
- Tested in clean browser profile / incognito
- Verified subscription is active on [myaccount.google.com](http://myaccount.google.com/)

**Request:** Please verify my account’s entitlement mapping and perform a manual quota reset. I suspect the issue may be related to the account being newly created (entitlement propagation delay or misclassification to free-tier weekly limits).

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**Author:** ![Rebbanpalli\_Naveen](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/rebbanpalli_naveen/32/120945_2.png) [@Rebbanpalli\_Naveen](https://discuss.ai.google.dev/u/Rebbanpalli_Naveen)\
**Post date:** [October 26, 2026, 1:21pm UTC](https://discuss.ai.google.dev/t/urgent-quota-lockout-on-new-account/191839/2 "2026-10-26T13:21:29Z")

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Hi @Deus_Wali,

Thank you for providing your details.

Please check the following backend eligibility factors:

1. **New-Account Propagation (24–48 Hours), Terms of Service Country, & 18+ Age Verification:**
  - On accounts less than 5 days old, newly activated subscriptions, [18+ age verification (`myaccount.google.com/age-verification`)](https://myaccount.google.com/age-verification) ([Why is my age unverified?](https://antigravity.google/docs/faq/#why-is-my-age-unverified)), and region association can take **24–48 hours** to propagate across all backend entitlement services.
  - Verify that [https://policies.google.com/terms](https://policies.google.com/terms) ([Country Association Form](https://policies.google.com/country-association-form)) and your active billing profile at [https://pay.google.com](https://pay.google.com) ( **Settings \> Country/Region** ) both list **France** ([Geographical Availability](https://antigravity.google/docs/faq/#what-is-google-antigravitys-geographical-availability)), and confirm at [https://one.google.com/settings](https://one.google.com/settings) that this `@gmail.com` account is the **Primary Plan Manager** (rather than a secondary member of a Google One Family group — [Plans](https://antigravity.google/docs/plans)).

2. **Check Your Plan Status in Antigravity App (`v2.26.0`) or Antigravity CLI (`v1.4.7`):**
  - Since your screenshot is from the standalone **Antigravity IDE (`v2.5.5`)**, please check whether signing in with the same account in **Antigravity App (`v2.26.0`)** ( **Settings \> Models & Usage** ) or **Antigravity CLI (`agy`)** (`/usage` — [Slash Commands](https://antigravity.google/docs/cli/reference#slash-commands)) displays `Your Plan: Google AI Pro` or `Antigravity Starter Quota`.

If your account still shows `Antigravity Starter Quota` more than 48 hours after subscribing and completing age verification, please submit an entitlement sync request through **[Google AI Pro & Ultra - Google One Help](https://support.google.com/googleone/contact/googleone_ai_pro_signup_issues)** ([How do I upgrade to a paid Google AI plan?](https://antigravity.google/docs/faq/#how-do-i-upgrade-to-a-paid-google-ai-plan)) and submit an **in-app feedback report** from Antigravity.

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<div class="post-metadata">

**Author:** ![Deus\_Wali](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/deus_wali/32/150224_2.png) [@Deus\_Wali](https://discuss.ai.google.dev/u/Deus_Wali)\
**Post date:** [October 28, 2026, 12:48pm UTC](https://discuss.ai.google.dev/t/urgent-quota-lockout-on-new-account/191839/3 "2026-10-28T12:48:07Z")

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Hello Rebbanpalli,

Thanks for your reply. It has been helpful. I have tried age verification; after that, the AI Pro plan is now reflecting both the Antigravity app and IDE. However, I have to say that this is not obvious to know. Antigravity didn’t signal what the issue was (in this case, age verification). Hence, this leads to a lot of frustration and time wasted researching the internet, reading forums, and blindly troubleshooting. In my case, I have an urgent production demo the following day, and I spent hours just trying to resolve this issue.

I would suggest that Antigravity gives hint of what is wrong in case one facing issue become, the Antigravity FAQ didn’t help, and believe me, I read it through.
