Urgent: Primary account unjustly banned twice by automated system - Please review manually

Google Antigravity
1

Hello Community Managers and Staff,

I am facing a complete nightmare. I previously submitted an appeal explaining my situation, but it was automatically rejected by the system. I need a human engineer to look into my account manually, as this is an absolute false positive.
Here are the simple facts of my case:

  1. I am a long-term user. My personal credit card was linked to my account last month because I use Gemini Pro and planned to subscribe for the long term.

  2. I recently tried the Antigravity desktop client strictly on the official build. I only logged in twice, and BOTH times triggered an immediate, blanket account suspension.

  3. I have NEVER used any third-party tools, scripts, or wrappers. Over the course of two days, I only had about 10 normal conversations in total because I was reviewing the AI’s outputs very carefully.

I am a genuine, real human user. I have absolutely no idea why my normal, real-life behavior triggered your automated risk control system. I did nothing wrong, yet I am being penalized.

Since using Google’s own official Antigravity client carries such an unpredictable and catastrophic risk for a normal individual user, I have already uninstalled the application and will never use it again. Furthermore, I feel a responsibility to document my experience and share it with the developer community, purely as a helpful warning so that other innocent users can be aware that simply using Antigravity carries a high risk of getting their primary accounts banned. I have no intention of causing friction with Google; I am just deeply helpless as an individual user.

Can a staff member please escalate this for a true human review? I refuse to admit to violations I never committed, and I want to clear my account record.

  • Impacted Account: [Will provide via Private Message to official Staff for privacy protection]
  • Case Status: 2 standard appeals automatically rejected.

(Please note: To protect my personal privacy, I did not list my full Gmail address here. Staff and community managers, please send me a PM or reply here, and I will instantly reply with my impacted account details!)

2

Bringing this up. It has been 5 days since my post was approved. I am still completely locked out of my Google account.
Could any Gold/Platinum Product Expert or Community Manager kindly look into this thread and help escalate my case to the internal team for a manual technical review? I will be incredibly grateful for your time.

3
  1. I have never engaged in multi-account abuse or policy violations.
  2. **In fact, I linked my genuine credit card to this account for automatic monthly billing for both Gemini Pro and Antigravity. Although I had previously requested an API key, I have never made a single API call; I have exclusively used the Gemini web interface and the official Antigravity desktop client for all my normal activities.
    **
    I suspect the automated security system flagged my account as a false positive due to potential network proxy fluctuations or background concurrent activities of the Antigravity client itself. Please route this case to a human engineer for a manual review of my payment identity and real usage logs.
4

Were you subscribed to Google AI Pro when your account was banned?

What was the reason for being banned, could you share a screenshot of what you were told when the automated system rejected your appeal?

5

Sign-in account notification:

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The appeal was rejected for the same reason.
At the time of suspension, my account had an active Gemini AI Pro subscription with automatic credit card renewal enabled. This is my sole personal account, which is linked to my only credit card. Please note that the account I am currently using to report this issue is a newly registered one.

6

Sorry, I can’t help with that

Hopefully a human reviews your account and unbans it

7

Sigh, I guess I’ll just pray for the best. Getting a real human agent these days is like finding a needle in a haystack. Thanks anyway.