Hello Google AI Studio Team / Moderators,
I am experiencing a billing synchronization blockage after switching payment methods. I initially attempted to set up my Gemini API prepaid tier using Netbanking, but the transaction was declined at the gateway level.
I immediately switched to the UPI method and completed a successful manual prepayment. The money has safely left my bank account, but it has been more than 48 hours and my Google AI Studio dashboard is still displaying a $0.00 balance / “Setup pending” loop.
Since the automated backend pipeline has failed to clear the decline-hold and sync my UPI credit, could a forum moderator please manually trigger a billing synchronization for my account?
Here are my account validation details:
- Google Cloud Billing Account Name: TMR-GeminiAPIKey
- Google Cloud Billing Account ID: 014FA9-E9A7F8-450E..
- Payment Method: UPI (Successful on bank side)
- Bank UTR / UPI Transaction ID: 6235200122..
- Time Elapsed: 48+ Hours
Thank you for your assistance in manually resolving this synchronization lock.