# title:%20Vertex%20AI%20(Gemini%20platform)%20access%20restricted%20%E2%80%93%20appeal%20pending%20past%20review%20window

**URL:** <https://discuss.ai.google.dev/t/title-20vertex-20ai-20-gemini-20platform-20access-20restricted-20-e2-80-93-20appeal-20pending-20past-20review-20window/199514>\
**Category:** Gemini API\
**Tags:** api, google-cloud, vertex-ai\
**Created:** [November 11, 2026, 1:46am UTC](https://discuss.ai.google.dev/t/title-20vertex-20ai-20-gemini-20platform-20access-20restricted-20-e2-80-93-20appeal-20pending-20past-20review-20window/199514 "2026-11-11T01:46:25Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![YISANG](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/yisang/32/167911_2.png) [@YISANG](https://discuss.ai.google.dev/u/YISANG)\
**Post date:** [November 11, 2026, 1:46am UTC](https://discuss.ai.google.dev/t/title-20vertex-20ai-20-gemini-20platform-20access-20restricted-20-e2-80-93-20appeal-20pending-20past-20review-20window/199514/1 "2026-11-11T01:46:25Z")

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Hi everyone,

On November 8, 2026, access to Gemini platform (Vertex AI) was restricted for my Google Cloud project due to a suspected violation of the Service Specific Terms. I submitted an appeal the same day and received a confirmation saying it would be reviewed within two business days in most cases, but I have not received a response yet.

- Ticket Reference ID: TJVWIDYC5UF7NFAYHNF3EWNVE4

The project is a non-commercial academic research project that uses only synthetic data. No real personal data is involved.

Our research deadline is this week, and we are not sure what triggered the restriction, so we are also worried about it happening again once access is restored.

If any Google team member could help check the status of this appeal or point us to the right contact, I would really appreciate it. Has anyone else experienced a similar restriction, and how long did the appeal take?

Thank you!