Tier 3 account repeatedly drops to Tier 1 and then returns to Tier 3

Gemini API
1

Hi,

My Gemini API account is currently Tier 3, but I am experiencing a recurring issue where my account suddenly appears to drop back to Tier 1.

After some time — sometimes a few minutes, sometimes a few hours — the account automatically returns to Tier 3 without me making any changes.

This has happened repeatedly.

So the issue is not that I am trying to upgrade from Tier 1. I have already reached Tier 3, but my tier status appears to fluctuate between Tier 3 and Tier 1.

Could you please clarify:

  • Why is my account repeatedly being downgraded from Tier 3 to Tier 1?
  • Is this a known issue with Gemini API / AI Studio?
  • Is it only a UI/display issue, or are my actual Tier 3 rate limits also being reduced during these periods?
  • Is there anything I need to do to keep the Tier 3 status stable?

The account eventually returns to Tier 3 by itself, which makes this look like a synchronization or account-status issue rather than an eligibility issue.

I can provide screenshots showing the account at Tier 1 and Tier 3 at different times if needed.

Thanks.

2

SAME! Why they keep ignoring this

3

SAME! It started happening to our account since yesterday (Aug 23rd) and the silent downgrade to Tier 1 has happened twice, this is causing production incidents to our paying customer base!

Some technical support on this would be greatly appreciated!

4

Hi @ammar_nemat , @Ramith_Randeniya , @Yetkin_Isik
Sincere apologies for this issue. Please use this form to report sudden tier downgrades, our team will look into it: Gemini API Tier Downgrade Report Form

5

Hi Payal,

Thanks, I’ve filled the form out.

Today morning our billing tier is back to 3, but seems like this can happen again?

Is there a timeline when this will be permanently fixed?

6

Yes the teams are working on a permanent fix. While we can’t commit the exact timelines, it will be patched very soon!