Body: I am writing to express my extreme frustration as a Google AI Ultra (Paid Tier) subscriber.
Today, while performing a critical analysis of a complex 9,900-line source code for my VFX pipeline (Aiva Labs), the service imposed a 5-hour usage block after only 50 minutes of work.
This is absolutely unacceptable for a “Premium” paid service.
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Misleading Service Level: The Ultra tier promises the highest level of access, yet the current quota feels no different from a free tier when handling professional-scale projects.
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Economic Loss: As an entrepreneur and developer, a 5-hour interruption in the middle of an active development flow causes significant productivity loss and financial damage.
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Request: I demand an immediate explanation for these restrictive quotas for paid users and a review of my account’s priority access. If this level of service continues, I will have no choice but to request a full refund and migrate my entire pipeline to local infrastructure.
Google needs to understand that professional developers cannot work with a 5-hour “cooldown” every 50 minutes.
System Info:
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Tier: Ultra (Paid)
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Hardware: Dual RTX 5090 Setup
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Task: Large-scale Python/VFX code refactoring (9,900 lines)