Servers experiencing high traffic

a multibillion company cant even fix these problems, atleast give my usage back for retrying bruh. paying ultra for non :slight_smile:

Hello @Fahri1.

While temporary traffic spikes occur, persistent errors on an Ultra account may indicate model timeouts, token limit ceilings, or network drops.

  • Is the issue currently resolved, or does it persist?
  • What exact prompts or multi-step tasks trigger this timeout, and does it happen with specific files or randomly?
  • What Operating System are you running?
  • Are you routing your connection through a corporate proxy, custom DNS, or an aggressive VPN that might be terminating long-running handshakes?

If the agent gets stuck after this error, executing “Developer: Reload Window” from the command palette (Ctrl/Cmd + Shift + P) will reset the session.

Additionally, use the in-app feedback option (top right icon > Report Issue) immediately after the error to securely package your local network logs for our engineering team.