It seems to be working normally now. The usage reset timer has returned to the correct 5-hour cycle.
I am still not sure what caused the issue, but thank you for your support.
1. Account Info
- Plan: AI Ultra for Business
2. Issue Details
-
Expected Behavior: Ultra models should reset every 5 hours and should not have weekly limits (unlike Pro models).
-
Actual Behavior: The usage reset timer for Claude is currently showing 4 days remaining.
3. Request
- Please check if a weekly limit is incorrectly applied to my Ultra account or if this is a system error.
