Request Veo 3.1 access in EU regions (Vertex AI) — project moicro-ai-reception

Project ID: moicro-ai-reception
Billing: active · Vertex AI API: enabled
Service account has roles/aiplatform.user

Veo 3.1 returns 404 NOT_FOUND in every European region, while the
official locations page lists them as available in Europe.

Models: veo-3.1-lite-generate-001, veo-3.1-fast-generate-001,
veo-3.1-generate-001

Regions tested, all 404: europe-southwest1, europe-west1,
europe-west2, europe-west3, europe-west4, europe-west9

Error body:
“Publisher model projects/moicro-ai-reception/locations/europe-west3/ publishers/google/models/veo-3.1-fast-generate-001 was not found or
your project does not have access to it.”

The same request succeeds in us-central1 for both lite and fast,
returning a valid 720x1280 video. Credentials, IAM and API enablement
are therefore correct — this is region access.

We are an EU company (Spain) and need EU data residency under GDPR:
our inputs are photographs of our customers’ premises and staff.

Please enable Veo 3.1 (lite and fast) in europe-southwest1 and/or
europe-west3 for this project.

Hello @Moises_Garcia_Alfons ,
For issues related to the Vertex AI API, please contact your sales representative if you have one. Otherwise, you can find more relevant assistance on the Google Cloud Forum.