Request to unblock Gemini API project

Gemini API
1

Subject: Request to Unblock Project Access for Gemini API - Project ID: tap-tycoon-ca9be

Dear Support / Google AI Team,

I am facing an issue while using Google AI Studio. Every time I try to run a prompt, I receive the following red error message:

“Model query failed: Your project has been denied access. Please contact support.”

Project Details:

  • Project ID: tap-tycoon-ca9..

This block happened unexpectedly, and I believe my project has been flagged by mistake. I am trying to build and test my applications using the Gemini API and need this resolved to continue my work.

Could you please review my project and account status and help me restore access? I have also attached a screenshot of the error for your reference.

Thank you for your time and assistance.

Best regards,
Ceo

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2

Hello @Ceo2 ,
We have recently rolled out a mandatory age verification initiative across signed-in customers globally, Accounts that have not completed explicit date-of-birth/identity verification should do so by navigating to Google Account Age Verification or verifying date of birth in Google Account Personal Info."

Also, disconnect any VPN, proxy, or iCloud Private Relay and access AI Studio directly.

Make sure you are accessing AI Studio from one of the supported regions

After completing these steps, please try again in a few hours, If you still face issues, please let us know.

3

In addition to Mahesh’s response, Ensure that you’ve completed Phone Verification and turned on 2-Step Verification (2SV) on the Google Account associated.