# Request for manual review – 403 PERMISSION\_DENIED – Project Restricted

**URL:** <https://discuss.ai.google.dev/t/request-for-manual-review-403-permission-denied-project-restricted/182270>\
**Category:** Gemini API\
**Tags:** gemini\
**Created:** [September 10, 2026, 4:07am UTC](https://discuss.ai.google.dev/t/request-for-manual-review-403-permission-denied-project-restricted/182270 "2026-09-10T04:07:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![YOGESHPANDI\_N\_BCA](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/yogeshpandi_n_bca/32/148586_2.png) [@YOGESHPANDI\_N\_BCA](https://discuss.ai.google.dev/u/YOGESHPANDI_N_BCA)\
**Post date:** [September 10, 2026, 4:07am UTC](https://discuss.ai.google.dev/t/request-for-manual-review-403-permission-denied-project-restricted/182270/1 "2026-09-10T04:07:02Z")

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Hello Gemini API Team,

I am requesting a manual review of my Gemini API project.

Google AI Studio shows my project as:

- Project name: ZEN AI
- Billing tier: Unavailable
- Status: Restricted

When I call the Gemini API from my Node.js backend, I receive:

403 PERMISSION\_DENIED  
“Your project has been denied access. Please contact support.”

I have completed phone verification and enabled 2-Step Verification on my Google Account.

My intended use is a personal BCA student project called ZEN AI, an AI assistant website for conversation and voice interaction.

I would like to remain on the Free Tier if possible.

Could you please review the restriction and let me know how I can restore Gemini API access?

Thank you.

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**Author:** ![Sai\_Deepika\_K](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/sai_deepika_k/32/34803_2.png) [@Sai\_Deepika\_K](https://discuss.ai.google.dev/u/Sai_Deepika_K)\
**Post date:** [September 10, 2026, 8:55am UTC](https://discuss.ai.google.dev/t/request-for-manual-review-403-permission-denied-project-restricted/182270/2 "2026-09-10T08:55:11Z")

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Hello @YOGESHPANDI_N_BCA ,

Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account. To proceed:

1. If you’re on the free tier with no billing attached, please try the below steps:

2. Check Model Availability & Rate Limits:

3. Ensure you have completed age verification by navigating to [Google Account Age Verification](https://myaccount.google.com/age-verification) and verifying date of birth in [Google Account Personal Info](https://myaccount.google.com/personal-info).

4. Complete[Phone Verification](https://myaccount.google.com/phone) and turn on[2-Step Verification (2SV)](https://myaccount.google.com/signinoptions/twosv) on the Google Account associated with your project.

5. Once age, phone and 2sv are configured, retry your request or create a new API key in[Google AI Studio](https://aistudio.google.com/).

6. If completing these steps still does not restore access (or if using a model requiring a paid tier), you might want to consider adding prepayment credits directly in[Google AI Studio](https://aistudio.google.com/) and/ or attaching a Google Cloud Billing account in the[Google Cloud Console](https://console.cloud.google.com/billing). Please note this will mean you lose your free tier quota.
