# Repeated Antigravity error FAILED\_PRECONDITION: User location **URL:** \ **Category:** Google Antigravity\ **Tags:** bug\ **Created:** [September 17, 2026, 1:17pm UTC](https://discuss.ai.google.dev/t/repeated-antigravity-error-failed-precondition-user-location/183458 "2026-09-17T13:17:05Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![darses](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/darses/32/150583_2.png) [@darses](https://discuss.ai.google.dev/u/darses)\ **Post date:** [September 17, 2026, 1:17pm UTC](https://discuss.ai.google.dev/t/repeated-antigravity-error-failed-precondition-user-location/183458/1 "2026-09-17T13:17:05Z")
Since today I get repeated error messages for “FAILED\_PRECONDITION: User location” in both Antigravity 2.0 CLI and the Remote Control function. I get these on both by home PC and on my VPS. The failures are intermittent, but more than 50%+ of the requests fail due to this error. I am located in a supported country and have been using Antigravity for several weeks without issue. I have a paid AI Pro subscription that includes Antigravity. Full error: `⚠ FAILED_PRECONDITION (code 400): User location is not supported for the API use.` Error ID: 6fc077ab-5af8-4d10-94e7-994fce934f1c-19 There are no existing service health issues. Is this a known issue? It makes Agy unusable. ---
**Author:** ![chunduriv](https://avatars.discourse-cdn.com/v4/letter/c/bbe5ce/32.png) [@chunduriv](https://discuss.ai.google.dev/u/chunduriv)\ **Post date:** [September 17, 2026, 10:13pm UTC](https://discuss.ai.google.dev/t/repeated-antigravity-error-failed-precondition-user-location/183458/2 "2026-09-17T22:13:35Z")
Hi @darses, Welcome to the Forum, When you get that `FAILED_PRECONDITION (code 400)` error even though you are in a supported region, it usually means systems are misinterpreting your specific ISP’s routing path or IP address. Also, if you happen to be using a proxy, the connection can sometimes bypass the standard `HTTP_PROXY` environment variables, revealing an origin IP that trips the region block. Could you please try the following troubleshooting steps? **1. Disable IPv6 on Your Network Adapter** When ISPs rotate IPv6 prefixes, the new block can sometimes be mistakenly flagged as out-of-region. - **Windows:** Open Control Panel \> Network Connections \> Right-click your Wi-Fi/Ethernet \> Properties \> Uncheck _Internet Protocol Version 6 (TCP/IPv6)_ \> Click OK. - **macOS:** Go to System Settings \> Network \> Your Connection \> Details \> TCP/IP \> Set _Configure IPv6_ to _Link-local only_. _Restart Antigravity and try again._ **2. Disable VPNs, Proxies, or Private Relay** - Turn off any active VPNs or corporate proxy clients. - On macOS, ensure iCloud Private Relay is toggled off under your Apple ID settings. **3. Test with a Mobile Data Hotspot** - Connect your PC to your phone’s cellular hotspot. Check if Antigravity works on mobile data. (_Note: Please upgrade to the latest version of Antigravity_) ---
**Author:** ![darses](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/darses/32/150583_2.png) [@darses](https://discuss.ai.google.dev/u/darses)\ **Post date:** [September 18, 2026, 6:23am UTC](https://discuss.ai.google.dev/t/repeated-antigravity-error-failed-precondition-user-location/183458/3 "2026-09-18T06:23:48Z")
Hi, thanks for reaching out. I have already tried the first option (Disable IPv6) and the second option was never an issue as I do not use VPN’s or Proxies. I will give the third option a try, but it seems this is not an issue on my end. Everything worked fine before today. ---
**Author:** ![Solution61](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/solution61/32/117838_2.png) [@Solution61](https://discuss.ai.google.dev/u/Solution61)\ **Post date:** [September 18, 2026, 4:11pm UTC](https://discuss.ai.google.dev/t/repeated-antigravity-error-failed-precondition-user-location/183458/4 "2026-09-18T16:11:27Z")
**Hi,** I am experiencing the exact same issue. Unfortunately, my experience with support has been very disappointing. Over the course of two weeks, I provided detailed logs, screenshots, and a clear breakdown of the problem. Despite this, I kept receiving the same generic questions in a loop, all of which had already been answered. I repeatedly asked for the ticket to be escalated to a tier-2 or senior technical team, but received no response. In the end, rather than investigating and fixing the issue, support simply terminated my subscription (an AI Pro 5TB plan). According to them, I retain access until next May, but it will not be renewed and no refund was offered. On top of that, even before the lockout, when I could still log in, I was inexplicably restricted to using only third-party models (Anthropic and OpenAI). As a long-time user and advocate of Google products, it is genuinely disheartening to see such a decline in technical support quality. Best of luck getting this sorted out. ---
**Author:** ![darses](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/darses/32/150583_2.png) [@darses](https://discuss.ai.google.dev/u/darses)\ **Post date:** [September 18, 2026, 6:32pm UTC](https://discuss.ai.google.dev/t/repeated-antigravity-error-failed-precondition-user-location/183458/5 "2026-09-18T18:32:27Z")
Sorry to hear that. I will try to take some steps to figure this out, but given your experience and the many unanswered questions on this forum it looks like this is a known unsolved reliability issue on Google’s side. I could only wish I knew about this before I spent my money on a Google AI subscription. ---
**Author:** ![darses](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/darses/32/150583_2.png) [@darses](https://discuss.ai.google.dev/u/darses)\ **Post date:** [September 19, 2026, 7:55am UTC](https://discuss.ai.google.dev/t/repeated-antigravity-error-failed-precondition-user-location/183458/6 "2026-09-19T07:55:44Z")
At this point it appears that my home connection is working again, without resorting to a mobile data connection. The issue persist on the VPS running in a datacenter in the same country.