> Region change request submitted multiple times today but no response — account still not eligible for Antigravity

Hi Antigravity team,

I'm having trouble accessing Antigravity IDE because my Google account region is not supported. I have submitted the country association change form multiple times today (2026-09-18) requesting to change my account region to the United States, but I have not received any confirmation email or response. I've also checked my spam/junk folder.

Here are the details:

- Account email: z....gmail [dot] com
- Operating system: Windows
- Antigravity version: latest desktop version
- Error message: "Sorry, this account is ineligible to use Antigravity IDE. Your current account is not eligible for Antigravity, because it is not currently available in your location."
- Number of region change submissions today: 3 (approximately)
- Current VPN/proxy: United States node, TUN mode enabled

What I've already tried:
1. Submitted the country association form multiple times today with "Other Reason" selected
2. Checked spam/junk folder — no response found
3. Verified at policies.google.com/terms — region has not been updated yet
4. Cleared browser cookies for google.com and antigravity.google
5. Reinstalled Antigravity IDE
6. Tried logging in with VPN on/off and different nodes

Could you please help check the status of my region change request and advise on next steps? I really need to use Antigravity for development work.

Thank you!

Hi @zhuhong,

Totally understand you’re eager to get started, but here’s what’s going on and what you should do:

  • Why it’s not working yet (Pending Review)

    • Antigravity checks your permanent Google Account country listed at policies.google.com/terms, not your current VPN or TUN mode IP.
    • The country change form takes 24–48+ hours to process. Submitting it multiple times in one day won’t speed it up and can actually delay the review.
    • Don’t submit any more forms. Just wait for Google’s confirmation email and make sure policies.google.com/terms shows the United States before trying again.
  • Heads-up once approved (Avoid the “Verify” loop) After approval, recent region changes and VPN usage often trigger Google’s security check: “Further action is required to use Antigravity. Please verify your account…”

    • When that appears:
      • Turn off your VPN / TUN mode during verification, as proxies cause Google’s security checks to fail.
      • Click the “Verify” button (not “Sign in again”) and complete the mobile/device verification flow in your browser.
      • Double-check that your age is verified at myaccount.google.com/age-verification.
      • Once verified, completely close and reopen Antigravity, then hit “Sign in again”.

Give the form a day or two to process, and let us know if you run into any issues once it updates!