Refund request for accidental Gemini API prepaid credit purchase (unused)

Gemini API
1

Hello,

I accidentally purchased ₩25,000 in prepaid credits for the Gemini API on 2026-08-31.

  • Purchase date: 2026-08-31
  • Amount: ₩25,000
  • Billing Account ID: 019ADC-556FE6-B95E..
  • Status: Fully unused (no API calls have been made)

I would like to request a refund to my original payment method.
This was an accidental purchase and I have not used any of the credits.

Thank you for your help.

2

Hello @jin914kim ,

Unfortunately we can’t help with billing related issues on the forum. Please find further help on the Get Cloud Billing support page.