Hello Google AI Developer Team,
I am writing to formally request a manual, one-time courtesy refund for a recent prepayment transaction made on my Google AI Studio Billing account.
Due to a misunderstanding between the Google Cloud Console Free Trial credit ecosystem and the standalone Google AI Studio portal, I accidentally added a manual top-up of ₹500 INR to my AI Studio Prepay account today.
My intent was to explore model deployment within the Vertex AI Studio free tier ecosystem, and I ended up funding the wrong platform by mistake.
Account Details & Verification:
- Platform: Google AI Studio (Gemini API)
- Transaction Amount: ₹500 INR
- Current Balance Usage: Completely untouched (0 tokens / resources consumed)
Because this was an accidental purchase and the credits remain entirely unused, I would highly appreciate it if a billing specialist or community manager could look into this and cancel the transaction to refund the ₹500 back to my original payment method.
I can provide the official Cloud Billing Ledger transaction reference numbers or project IDs privately to an authorized Google support representative upon request.
Thank you very much for your understanding and assistance!
Regards,
Abhinav