Received a “moved to a lower tier” email, but the account is still on Tier 3

Gemini API
1

Hi everyone,

I received an email saying that my Gemini API billing account had been “moved to a lower tier” and adjusted to paid Tier 3.

However, I understood Tier 3 to be the highest paid tier currently available, so I’m confused about what was actually downgraded.

Has anyone else received this email? Does it mean that the rate limits or monthly spending cap were reduced while the account still remains labeled as Tier 3?

Any clarification would be appreciated. Thanks!

2

Hello, to help us investigate this tier status discrepancy, please share your Project ID and Billing Account ID via direct message. You can do this by clicking on my profile icon and selecting the Message button to start a private conversation.

3

This should now have been fixed, but please fill out this form if you experience an unexpected downgrade.