Hello Gemini API Support Team,
My project access was suddenly denied with the error message: “Your project has been denied access. Please contact support.”
I believe this is an automated false positive triggered by IP/network changes while I was using the API via a proxy for personal narrative roleplaying (non-commercial use). I did not perform any high-concurrency or automated scraping activities.
Could you please help review my account and restore API access to my projects?
Project IDs: ivory-signer-503913-u9, my-project-202672..
Use Case: Personal non-commercial narrative interaction & RPG text processing.
Thank you for your time and assistance!
Hello @Jose_Jose,
Note: There is no manual billing sync or manual free-tier review process at our end.
Access to the free tier for your project is restricted by automated account verification checks.
To resolve this:
- Ensure your Google Account has completed Phone Verification and has 2-Step Verification enabled.
- If the restriction continues on the free tier, adding prepayment credits in Google AI Studio Billing and/ or attaching a Google Cloud Billing account in the Google Cloud Console will immediately restore API access.