Our billing account is active and in good standing with no payment issues, but it keeps getting silently downgraded from Tier 2 to Tier 1. This appears to be the same sync issue reported in several recent threads.
Details:
- Project ID: dantoo-cun
- Project number: 567697376442
- Billing account: active, no payment issues
- Billing tier shown: Tier 1 · Postpay
- Billing tier should be (and was): Tier 2 · Postpay
What we’ve already tried: regenerated the API key with the correct project selected, confirmed we’re on stable (non-exp) model variants, and waited well past the 10-minute sync window. The tier still reverts.
Impact: Tier 1 caps are far below our actual usage, so our production service is broken with this error on API requests:
Error: [GoogleGenerativeAI Error]: Error fetching from https://generativelanguage.googleapis.com/v1beta/models/gemini-2.5-flash:generateContent: [429 Too Many Requests] Your billing account has exceeded its monthly spending cap. Please go to AI Studio at https://ai.studio/billing to manage your billing. Learn more at [link removed due to link limits in posts]
Request: Please manually audit and re-assign the correct tier on the backend for our account, and prevent this from happening again.