Manual review request: 403 "Lightning dunning decision is deny" — project 68392645

Gemini API
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1

Hello Google AI / Gemini Team,

My Gemini API calls are failing with a 403 PERMISSION_DENIED error stating “Lightning dunning decision is deny for project: projects/683926454…”.

Project Number: 683926454..

Status: The billing account is active, in good standing, and the outstanding balance has been manually paid in full.

It appears the dunning risk flag was not automatically released when the payment settled. Could an engineer please manually review and lift the dunning block on project 683926454..?

Thank you.

3

Hello @Jim_McIntire ,

Can you please try again, Our records show that the temporary restriction on project 68392645.... has automatically cleared following your payment settlement, and the project is now active on the paid tier. If you still get error, try making an API call with a new API key, and let us know if you still face issues.