# Manual billing sync request: 01CF52-0BAD2B-DC4B... — Inactive or unsupported despite active billing account

**URL:** <https://discuss.ai.google.dev/t/manual-billing-sync-request-01cf52-0bad2b-dc4b-inactive-or-unsupported-despite-active-billing-account/180391>\
**Category:** Google AI Studio\
**Tags:** billing\
**Created:** [September 1, 2026, 5:24am UTC](https://discuss.ai.google.dev/t/manual-billing-sync-request-01cf52-0bad2b-dc4b-inactive-or-unsupported-despite-active-billing-account/180391 "2026-09-01T05:24:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nagasai\_Chowdary](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/nagasai_chowdary/32/143752_2.png) [@Nagasai\_Chowdary](https://discuss.ai.google.dev/u/Nagasai_Chowdary)\
**Post date:** [September 1, 2026, 5:24am UTC](https://discuss.ai.google.dev/t/manual-billing-sync-request-01cf52-0bad2b-dc4b-inactive-or-unsupported-despite-active-billing-account/180391/1 "2026-09-01T05:24:06Z")

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Billing Account ID: 01CF52-0BAD2B-DC4B..  
Project: Default Gemini Project

AI Studio shows “The billing account type is inactive or unsupported”  
despite having an active, funded Cloud Billing account (₹1,000 prepay  
balance confirmed in Cloud Console). Requesting a manual billing sync  
so my API keys unblock from the Free Tier restriction.

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**Author:** ![Payal\_Sharma2](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/payal_sharma2/32/31911_2.png) [@Payal\_Sharma2](https://discuss.ai.google.dev/u/Payal_Sharma2)\
**Post date:** [October 21, 2026, 8:12am UTC](https://discuss.ai.google.dev/t/manual-billing-sync-request-01cf52-0bad2b-dc4b-inactive-or-unsupported-despite-active-billing-account/180391/2 "2026-10-21T08:12:25Z")

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Hi @Nagasai_Chowdary,  
**Note:** There is no manual billing sync process at our end.

Please check the Google Cloud Billing Console ([https://console.cloud.google.com/billing](https://console.cloud.google.com/billing)) to ensure the billing account is open, has a valid payment method attached, and has no past-due balance or payment holds (see [https://ai.google.dev/gemini-api/docs/billing#eligible-accounts](https://ai.google.dev/gemini-api/docs/billing#eligible-accounts) and [https://ai.google.dev/gemini-api/docs/billing#missed-payment](https://ai.google.dev/gemini-api/docs/billing#missed-payment)), or link your project to a new active Cloud Billing account at [https://aistudio.google.com/billing](https://aistudio.google.com/billing).
