I don’t think that’s the only point here. The best way for any company to disjoint any that deal with, is to make changes without any notification - especially removing products people use. There’s a clear lack of customer care, and the absence of any warning is a clear company approach style that is careless to existing customers. If a company treats customers like this, it’s hard to trust that they understand what proper service means, and shows a poor culture attitude towards its customers, paid or not.