Gemini Web App restricted after false "bot" flag appeal (AI Studio still works)

Gemini API
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1

Hello! I am looking for help with an account sync issue.

My account was previously flagged for “automated activity.” I filed an appeal and my account was fully reinstated, but Gemini (gemini.google.com) still says my access is restricted.

Details:

  • AI Studio works perfectly for me.

  • I am over 18 (and have verified my age in Google settings).

  • I am in a supported region and not using a VPN.

  • I have already tried clearing my cache and toggling “Web & App Activity.”

It seems like my “Consumer Gemini” flag didn’t update when my account was restored. Could a team member please help me sync my eligibility status? Thank you!

3

Hi @Nathan_Velasquez, welcome to the community!

Apologies for the late response.

Are you still facing the issue? If yes, can you please share a screenshot of the exact error you are getting so that we can take a look?

Thanks