Gemini Vision falsely identifying Morpho L1 biometric device as L0

Gemini API
1

Hello Google AI Team,

I am reporting a serious factual hallucination and vision classification bug in Gemini.

Problem Summary:
When provided with a clear image of a Morpho (IDEMIA) fingerprint scanner label, Gemini repeatedly misclassified the device as L0 (Level 0) instead of L1 (Level 1).

Device Details:

  • Model Label: MSO 1300 E3 RD
  • Part Number (P/N): 293715913
  • Serial Number: 2430I024..

Ground Truth Verification:
When the serial number was checked on the official IDEMIA portal (rdserviceonline.com), the server confirmed:

  • Device Type: L1
  • Device Status: Device is valid but not

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whitelisted

Bug Cause:
The model assumed that because the sticker reads “MSO 1300 E3 RD” without “L1” explicitly printed in the title, it must be an older L0 model. It failed to identify that newer batches (P/N 293715913, Model MPH-SE005C) are L1-compliant hardware.

Please update the vision training heuristics to verify full Part Numbers and Model Codes.

2

Update: Cross-verification with UIDAI MNDC

According to official UIDAI MNDC records and IDEMIA guidelines, the device labeled “MSO 1300 E3 RD” (Hardware Code: CBME3RD / Model: MPH-SE005C / P/N: 293715913) is officially certified as an L1 Registered Device.

Chet Gtp know about this device but you don’t know about

This confirms that the model’s L0 classification is a false positive caused by legacy naming heuristics rather than actual hardware specs.