Gemini API access restricted - quota tier unavailable

Gemini API
1

Hello Google team,

My Gemini API access has been restricted.

When I try to use the Gemini API, I receive:
“Project quota tier unavailable”
and API requests return:
403 PERMISSION_DENIED.

I created a new Google Cloud project and tested again, but the issue still remains.

Project ID:
gen-lang-client-08110557..

Could you please review my API access status and help restore access if this was a mistake?

Thank you.

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2

Hello @yula_juang ,

Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account. To proceed:

  1. If you’re on the free tier with no billing attached, you should consider setting up billing. In most cases this is enough to clear any flag on your account. Please note this will mean you lose your free tier quota. You should also see a banner in AI studio prompting you to set up billing.

  2. If you are on a paid tier, check for banners / error callouts in the AI Studio Projects page & the Billing page. Mostly these flags cause visible banners or other errors on these pages with concrete next steps / appeal links. You can also check the email address associated with your project for information on next steps.

3

Hello,

Thank you for your reply.

I understand that enabling billing may help resolve the access issue. However, I tried to follow this suggestion and set up billing, but I was unable to complete the process.

During the billing setup process, I received the following error:

“Billing setup can’t be completed. This action couldn’t be completed. [OR_BACR2_44]”

My payment method is a valid Mastercard that has been used successfully for Google Play subscriptions and other services for a long period of time.

This Google account is my personal account, and I may occasionally access it from different locations or networks due to travel, especially during the summer. However, the account and payment information belong to me.

Could you please help check whether there is any restriction preventing my billing profile from being created, or advise what steps I should take next?

Thank you very much for your assistance.

Best regards,

yula

4

Hello @yula_juang ,

Unfortunately we can’t help with billing related issues on the forum.
Please find further help on the Get Cloud Billing support page.