Issue encountered by a partner’s customer: Post-paid GCP, getting 429 errors when using the Gemini API
They used over $3,000 on the Gemini API in July, and have currently used a bit over $2,000 in August, but keep getting 429 errors.
According to the criteria for Tier 3, they already meet the requirements for Tier 3 (paid $1,000 + 30 days have passed since the first successful payment). Why are they still on Tier 2?
How should they proceed now?