My Google account issue started on July 7. My account was suddenly disabled, but I submitted an appeal and Google approved it, so my account was restored.
However, immediately after the account was restored, I was unable to sign in. Every time I try, I receive the following message:
“Too many failed attempts. Try again in a few hours.”
The problem is that I am the legitimate owner of the account.
- I know my correct email address and password.
- I have access to my recovery email.
- I have access to my recovery phone number.
- My account appeal was approved.
- My account recovery request was also approved.
Google even sent me an official account recovery email with a sign-in link that was valid for seven days. Unfortunately, when I clicked the official recovery link, I still received the exact same “Too many failed attempts. Try again in a few hours.” message before I could continue with the recovery process.
Since then, I have followed every recommendation I received from the Google Community and other official guidance. I have:
- Waited 48 hours.
- Waited 72 hours.
- Avoided repeated sign-in attempts.
- Used my trusted device.
- Used my usual internet connection.
- Entered only my correct password.
- Waited more than a week without trying to sign in.
Despite following all of these recommendations, I am still locked out of my own account.
This situation is extremely frustrating because the security system seems to be blocking the real account owner instead of protecting the account. I have access to every recovery method Google recommends, yet I still cannot sign in.
My account does not contain sensitive information, but it is connected to my game account, where I spent many hours playing and making progress. Being locked out means I cannot access something that is important to me.
I have been a Google user since I was a child, and this is the first time I have ever experienced a problem like this. I understand that Google needs to protect users from hackers, but there should also be a way for legitimate account owners to regain access after proving ownership through their recovery email, recovery phone number, and approved recovery process.
I respectfully ask Google’s engineers, developers, and support staff to investigate my account and improve this recovery system. Many users appear to be experiencing the same issue and are left with no clear explanation of how long they need to wait.
Thank you for taking the time to read my message. I sincerely hope you can help me regain access to my account.