Hi everyone,
I am experiencing an issue with Google Gemini’s live browsing/real-time retrieval component, which seems to be trigger-happy on our domain. Whenever a user asks Gemini to analyze our website, the model returns a safety refusal or completely blocks the request.
Affected Domain: sourceoftrust.c om
Sample Subpage: sourceoftrust.comen/source-of-trust-definition
Why this is a False Positive:
I am Stefan Mayr, the founder of EEOOM and the owner of Source of Trust. Our website is a purely informational B2B analytics and documentation platform dedicated to Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO).
It seems the automated safety filters are over-triggering due to the high density of machine learning concepts discussed in our documentation (e.g., “LLM citation mechanics,” “vector database matching,” “de-indexing,” and “crawling blockages”).
Technical Verification:
- The domain is fully public, has no paywalls, no malicious code, and no form vulnerabilities.
- The Google Rich Results and Search Console crawlers successfully fetch and parse our structured JSON-LD data without any network blockages. I can officially verify this domain ownership and the clean crawl logs through my Google Search Console account associated with ee...@gmail.com.
- Our robots.txt explicitly permits all AI and search agents (including Googlebot and Google-Extended).
Since I cannot open a technical support case in the GCP console without a paid support plan, could any Google team member or moderator here please flag this domain for a manual review? We just want our public documentation to be accessible for Gemini’s live-search features.
Thanks in advance for your help!
Best regards,
Stefan Mayr