# Error #3501 - Personal Gmail account shows "You do not have a valid license"

**URL:** <https://discuss.ai.google.dev/t/error-3501-personal-gmail-account-shows-you-do-not-have-a-valid-license/185441>\
**Category:** Google Antigravity\
**Tags:** issues, bug\
**Created:** [September 28, 2026, 3:20am UTC](https://discuss.ai.google.dev/t/error-3501-personal-gmail-account-shows-you-do-not-have-a-valid-license/185441 "2026-09-28T03:20:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Shrikrushna\_Dhage](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/shrikrushna_dhage/32/153095_2.png) [@Shrikrushna\_Dhage](https://discuss.ai.google.dev/u/Shrikrushna_Dhage)\
**Post date:** [September 28, 2026, 3:20am UTC](https://discuss.ai.google.dev/t/error-3501-personal-gmail-account-shows-you-do-not-have-a-valid-license/185441/1 "2026-09-28T03:20:34Z")

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Hello Antigravity Team,

I am experiencing an account-specific licensing/entitlement issue with  
Google Antigravity.

Account type: Personal Gmail / Individual  
Country: India  
OS: Windows  
Antigravity version: 2.0

The affected account is a personal @gmail.com account.

Error message:

“You do not have a valid license of this product. Please contact your  
administrator to request a license.”

Error IDs:  
e3e39d4c-1219-4901-8528-0f44b93fa2dd-11-1001  
e3e39d4c-1219-4901-8528-0f44b93fa2dd-12-1001

I have verified the following:

- The account is a personal Gmail account.
- I am over 18.
- Google Terms of Service country is India.
- Google Payments profile country is India.
- Google Payments account type is Individual.
- Gemini Web works normally with this account.
- Antigravity successfully authenticates the account.
- Every model request in Antigravity returns the license error.
- A different personal Gmail account works successfully in Antigravity  
on the exact same Windows PC.
- Antigravity was completely reinstalled and local Antigravity  
configuration was cleared.

Therefore, the issue appears to be specific to the entitlement or  
account routing of this particular Google account.

Could you please check whether the Antigravity individual entitlement  
for this account is correctly provisioned?

Please also check whether the account is incorrectly being routed to  
enterprise license validation.

I can provide additional diagnostic information privately if required.

Thank you.

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**Author:** ![chunduriv](https://avatars.discourse-cdn.com/v4/letter/c/bbe5ce/32.png) [@chunduriv](https://discuss.ai.google.dev/u/chunduriv)\
**Post date:** [September 29, 2026, 1:03am UTC](https://discuss.ai.google.dev/t/error-3501-personal-gmail-account-shows-you-do-not-have-a-valid-license/185441/2 "2026-09-29T01:03:44Z")

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Hi @Shrikrushna_Dhage,

Welcome to Forum,

Since you have cleared the cache, could you please upgrade to the latest version of Antigravity 2.0 (v2.18.1) / Antigravity CLI (v1.2.11) and let us know if you are still experiencing the issue?